Accessibility Statement for Flowers Basildon
Our Commitment to Accessibility at Flowers Basildon
At Flowers Basildon, our mission is to make the joy of sending and receiving flowers accessible to everyone in the Basildon community. We believe that each customer, regardless of ability, should have an easy, welcoming, and effective experience when ordering flowers online. Our commitment to accessibility ensures that all Basildon customers can order Flowers Basildon online with ease, convenience, and confidence.
Adherence to WCAG 2.1 AA Guidelines
The Flowers Basildon website is designed in compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These internationally recognised guidelines outline best practices for making web content accessible to people with a wide range of disabilities. By following these standards, we strive to provide a website that serves as an inclusive platform for our diverse customers in Basildon and beyond.
Screen Reader Compatibility
We have implemented multiple features to ensure Flowers Basildon is compatible with major screen reader technologies, including but not limited to JAWS, NVDA, and VoiceOver. All images used to showcase our flower arrangements include descriptive alternative text, so screen reader users can understand our selection. We have structured the site with proper heading levels, labels, and aria attributes, supporting seamless navigation and clear communication of content to all users.
High Contrast and Visual Design
Visual accessibility is a key priority for Flowers Basildon. Our website design uses high contrast colour schemes and readable fonts to maximise visibility for users with low vision or colour blindness. Interactive elements, such as buttons and links, are clearly distinguishable and come with visible focus indicators to assist those navigating with a keyboard or accessibility device.
Accessible Ordering for Every Basildon Customer
The entire ordering process at Flowers Basildon, from browsing our selection to placing your flower order, is designed to be as simple and inclusive as possible. Simple language, clear navigation, and consistent layouts help ensure that every customer in Basildon can enjoy a stress-free experience when ordering flowers online, no matter their abilities or preferred technology.
Ongoing Testing and Improvements
Accessibility is a continuous journey at Flowers Basildon. We regularly review, test, and update our website to meet evolving accessibility standards. User feedback, accessibility audits, and the latest best practices guide our efforts to make meaningful improvements.
Contact Us Regarding Accessibility
Your feedback matters. If you encounter any accessibility barriers on the Flowers Basildon website or have suggestions to improve your online experience, please contact us using our dedicated accessibility contact form. Our team is committed to addressing any reported issues promptly, ensuring that ordering accessible Flowers Basildon is always possible for every customer.
Ensuring Equal Service for All
At Flowers Basildon, we are passionate about creating an online environment where everyone, regardless of their abilities or access needs, can order flowers effortlessly. Our focus on accessibility embodies our promise to the entire Basildon community—no one should be left out of the joy of sending and receiving beautiful flowers.
